Replacement and Return Policy | Geryaf Beauty Products Store

At Geryaf Beauty Store, we always prioritize our customers' satisfaction and aim to provide the best shopping experience that reflects the concept of natural beauty and the quality of skincare and haircare products. Since our products are completely natural and carefully made from safe and effective ingredients, we place great importance on maintaining the safety and quality of every product delivered to our customers.

Return and Exchange Policy

To ensure your safety and the quality of our natural products, we apologize for accepting any return or exchange requests after the product has been opened or used. We only accept return or exchange requests if the product arrives damaged or different from the order, provided that you contact us within 24 hours of receiving the order, along with attaching photos showing the condition to ensure prompt processing.

The product must be in its original condition, unopened and unused, with the invoice or proof of purchase provided. In case of an error in the order or damage to the product on our part, Geryaf Beauty Products store will bear all shipping and return costs. In other cases, the customer will bear the shipping costs associated with the return or exchange.

The quality of our products

The skincare and hair care products at Geryaf Beauty Store are distinguished by their high quality and their reliance on natural and safe ingredients that reflect the essence of natural beauty. We always recommend carefully reading the details of each product, as the ingredients are clearly listed on the product page, in order to avoid any potential reactions or sensitivities for people with sensitive skin.

Disclaimer

Geryaf Beauty Store does not bear any responsibility in case of allergies or damage resulting from incorrect use, improper storage, or excessive application of the product. We are also not responsible for any outcomes not explicitly mentioned in the product description on the website. We strive to ensure that all information is clear and accurate to guarantee a safe and trustworthy shopping experience.

Your trust is our priority

At Geryaf Cosmetics store, we believe that mutual trust is the foundation of our relationship with our customers. We continuously work on developing our products and services to provide a natural and distinctive shopping experience that reflects the concept of natural beauty in all its details. We thank you for your understanding and your continued trust in our high-quality natural products.